Primary Service Location Address


Central Mail Stop

11385 Highway 20

Florence, AL 35633


Hours of Operations



Monday Friday 7:30am to 4:00pm

Closed Saturday & Sunday

Closed on all Federal Holidays

Please do not overwhelm the service by sending large groups of applicants to the locations. If you have a large group of applicants to fingerprint, please contact the fingerprint site and plan for their arrival to occur over days and weeks, not hours. The fingerprint site may have a preferred method for handling large groups of applicants.


Telephone Number

(Applicant Use)



Please see our homepage for information pertaining to fingerprint processing. Neither Cogent Systems nor this fingerprint site have the means to provide applicants the status of their background check.

Web Site



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Additional Information